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John "Zehn" Baskerville, PMP

Founder - Bnevol, LLC
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Zehn is an award-winning Product Developer and Certified PMP, and the Founder of Bnevol, a Black-Owned Digital Agency amplifying impact for mission-focused organizations across the do-good sector with web, marketing, strategy, and tailored digital solutions. Zehn also holds a Nonprofit Management Essentials certification from Northwestern Kellogg and the Allstate Foundation.

7 Critical Challenges Facing Today's Nonprofit Sector - And What Nonprofit Leaders Can Do to Adapt [2023]

7 Critical Challenges Facing Today's Nonprofit Sector - And What Nonprofit Leaders Can Do to Adapt [2023]

Thriving in a Changing Landscape: Navigating Challenges and Seizing Opportunities in the Nonprofit Sector.

Nonprofits today face unique challenges as they seek to create social impact. Increased competition, evolving donor preferences, and rapid technological advancements are just a few of the hurdles that leaders must overcome. This article will explore seven critical challenges facing the nonprofit sector and offer practical solutions for leaders looking to adapt and thrive in this ever-changing landscape.

1. Increased Competition: The Battle for Time, Talent, and Treasure

   

According to the National Center for Charitable Statistics, the nonprofit sector has seen significant growth recently, with registered nonprofits increasing roughly 15% since 2009.

This growth, along with the rise of online fundraising platforms and new forms of organizations like B Corps and L3C/Social Enterprises, has intensified competition for vital resources. Consequently, nonprofits must strategically position themselves to secure funding, attract top talent, and engage supporters.

Actionable Steps:

  • Nonprofits should develop a clear value proposition differentiating them from other organizations and build strategic partnerships to access the resources they need to achieve their mission.
  • Also, cultivating relationships with individual donors, foundations, and corporations can lead to more diversified and sustainable funding sources.

2. More Generations: Engaging Supporters Across the Age Spectrum

   

A recent Global NGO Technology Report study found that 75% of millennials and 61% of Gen Z are interested in supporting nonprofits.

 While traditional outreach tools remain essential, nonprofits must leverage social media and digital channels to engage these younger supporters effectively. Different generations have unique preferences, expectations, and communication styles, so nonprofits must adapt their outreach strategies accordingly.

Actionable Steps:

  • Tailor messaging and outreach efforts to resonate with different age groups and expand your donor base.
  • Research generational preferences and consider using targeted marketing campaigns, segmented email lists, and social media advertising to connect with a wide range of supporters.

3. Communicating Impact: Moving Beyond Outputs to Outcomes

Nonprofits must measure outputs and focus on their programs, services outcomes, and long-term effects.

   

A study by Fidelity Charitable found that 81% of donors want to see the tangible impact of their contributions.

Demonstrating the real-world impact of your organization's work can help secure ongoing support and foster lasting relationships with donors.

Actionable Steps:

  • Share data, numbers, and stories demonstrating your organization's impact to build trust and foster deeper connections with your supporters.
  • Implement a robust monitoring and evaluation system to track progress, and use this information to inform program improvements and strategic decision-making.

4. Digital Transformation: Embracing New Technologies

Investing in digital transformation can attract tech-savvy talent eager to drive change. However, digital transformation is not just about adopting new tools but also about fostering a culture of innovation and continuous improvement within the organization. A report by Accenture highlights the need for nonprofits to embrace digital technology to increase efficiency and remain competitive.

Actionable Steps:

  • Assess your organization's current technology systems and identify areas for improvement.
  • Invest in new technologies and training to streamline operations and increase efficiency.
  • Encourage a culture of experimentation and learning, where staff members are empowered to test new ideas and share their insights.

5. A Polished Online Presence: The Importance of Professionalism in First Impressions

Your website is the "front door" for many stakeholders considering your organization, making it one of your most important assets.

   

Research shows website visitors form an opinion about your organization's credibility within 50 milliseconds of viewing your homepage. That's a fraction of a second, to be clear.

The short time you have to impress underscores the importance of investing in a professionally designed website that reflects your organization's mission and impact. While DIY website builders or low-cost solutions may seem appealing, they often fail to deliver the polish and professionalism crucial for making a positive first impression.

Actionable Steps:

  • Recognize the value of a professionally designed website as a worthwhile investment in your organization's success and reputation.
  • Collaborate with professional website designers and developers to create a visually appealing, user-friendly website that accurately represents your mission and showcases your impact.
  • Ensure your branding is consistent across all digital channels, including social media platforms and email communications, to convey your organization's cohesive and polished image.

6. Embracing "Some" Private Sector Norms: Learning from the Best

A study by the Bridgespan Group highlights the importance of adopting certain private sector practices, such as rethinking overhead expenses and embracing new technologies. By adopting the most effective techniques from the private sector, nonprofits can improve their efficiency, financial sustainability, and overall impact.

Actionable Steps:

  • Learn from successful private sector practices and adapt them to the nonprofit context to improve your organization's bottom line and outcomes.
  • Consider reevaluating overhead costs, investing in talent development, and fostering a culture of innovation.
  • Additionally, prioritize continuous learning and professional development for your staff to ensure they have the skills and knowledge to drive your organization's success.
  • Watch this TED talk from Activist and fundraiser Dan Pallotta "The way we think about charity is dead wrong." It will change the way you think about the nonprofit sector.

7. Finding Supporters: Amplifying Your Message and Engaging Your Audience

Finding supporters is a significant hurdle for nonprofits, as even the most persuasive leader cannot be everywhere, all the time. You must amplify your message to engage stakeholders, including beneficiaries and benefactors, in increasing numbers. While having a professionally built website and polished online presence is a critical step, more is needed to bring your message to the masses who might support or benefit from your programs or services.

Spreading your message to the world often requires investing in targeted marketing efforts, such as social media advertising, commercials, video ads, and local organization membership and events. These strategies demand significant financial resources and the expertise of an effective marketing professional who can execute campaigns that deliver results while being a good steward of the organization's budget and ad spend.

Actionable Steps:

  • Develop a clear marketing strategy that identifies your target audience, defines your organization's unique selling proposition, and outlines the best channels for reaching potential supporters.
  • Invest in a skilled marketing professional or collaborate with a marketing agency to design and execute impactful marketing campaigns that resonate with your target audience and inspire action.
  • Regularly evaluate the effectiveness of your marketing efforts by tracking key performance indicators (KPIs) and adjusting your strategy as needed to optimize results and ensure the efficient use of your organization's resources.
  • Collaborate with other organizations, influencers, and ambassadors who share your mission and can help amplify your message to reach a wider audience. Collaboration increases your organization's visibility and fosters partnerships that can benefit your cause in the long run.
  • List your Nonprofit on MyRevolution (at https://myrevolution.com). MyRevolution is a "social site for social good" that connects Causes and Supporters on a single platform. If enough of your target audience is on the platform, you can reduce your reliance on marketing budgets needed to find and attract the audience you seek.

Summary of Actionable Steps for Nonprofit Leaders:

1. Develop a clear value proposition and build strategic partnerships.
2. Tailor messaging and outreach efforts to different age groups.
3. Share data and stories that demonstrate your organization's real-world impact.
4. Invest in new technologies and training to streamline operations.
5. Commit to building a professional online presence that impresses stakeholders instead of driving them away.
6. Learn from successful private sector practices and adapt them to your organization's benefit.
7. Invest in a comprehensive marketing strategy by hiring or contracting a skilled marketing professional to amplify your message.

Bonus actionable step:

Conclusion: Rising to the Challenge and Creating Lasting Social Impact

By understanding and addressing these seven critical challenges, nonprofit leaders can position their organizations for success and continue to create meaningful social impact. As the nonprofit sector evolves, embracing change and seizing opportunities will be crucial for leaders determined to make a difference in their communities. Adaptation is essential, but nonprofit organizations can survive and thrive in this ever-changing landscape with the right strategies.

Now is the time to reassess your organization's approach, adopt innovative solutions, and invest in the tools and talent needed to create lasting change. As a nonprofit leader, you have the power to drive your organization forward and ensure its continued success in the face of these challenges.

 

We can create a brighter future for our communities and those we serve. Take advantage of the latest insights and strategies to help your nonprofit thrive. Sign up for our newsletter today to receive the latest updates from our blog and stay ahead of the curve in the nonprofit sector.


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Author

John "Zehn" Baskerville, PMP

Founder - Bnevol, LLC
The Image Alt Text
Zehn is an award-winning Product Developer and Certified PMP, and the Founder of Bnevol, a Black-Owned Digital Agency amplifying impact for mission-focused organizations across the do-good sector with web, marketing, strategy, and tailored digital solutions. Zehn also holds a Nonprofit Management Essentials certification from Northwestern Kellogg and the Allstate Foundation.

More Articles In This Category

When tech meets social good: Action for Refugee Life + Bnevol = Access

Article Tags