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John "Zehn" Baskerville, PMP

Founder - Bnevol, LLC
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Zehn is an award-winning Product Developer and Certified PMP, and the Founder of Bnevol, a Black-Owned Digital Agency amplifying impact for mission-focused organizations across the do-good sector with web, marketing, strategy, and tailored digital solutions. Zehn also holds a Nonprofit Management Essentials certification from Northwestern Kellogg and the Allstate Foundation.

Is Your Website Pulling Its Weight? Maximizing Your Online Presence for Social Impact

Is Your Website Pulling Its Weight? Maximizing Your Online Presence for Social Impact

Is your website the villain in plain site? Explore the Power of Web Design and How It Can Enhance or Sabotage Your Organization's Mission

In the digital age, your website often creates the first impression of your organization. It serves as a central hub for connecting with your audience. This crucial role necessitates a robust and professional design that reinforces your mission, connects with your audience, and drives engagement. 

   

Since 88% of online visitors are unlikely to return after a bad user experience, it's a stark reminder of the significance of good web design and the potential consequences of getting it wrong.


Why Not Just Use A DIY Website Page Builder?

Achieving a hardworking, mission-driven website is more complex than using a DIY website builder or hiring a novice web designer. While these options seem cost-effective initially, they can compromise your site's quality, functionality, and effectiveness. The expertise of professional web designers is needed to ensure your website meets best practices, maintains compliance, meets all regulatory guidelines, functions as a utility to your operations, and is optimized for performance and user experience. Are you confident your nephew has you covered there? How confident are you that you'll masterfully satisfy these considerations as you embark on your DIY page builder journey? 

On the other hand, we certainly get it. And with all the latest software and platform advancements making it easier for everyday users to create, who can resist the strong imposter urge to be a Web Designer? Got a side project nobody is counting on you for? Go for it, as long as it's recreational, an experimental project sandbox. Otherwise, don't sacrifice your mission or the impact others rely on you to deliver by "playing."

This comprehensive guide explores how a well-designed website can significantly impact your organization, why cutting corners can be detrimental, and the essential elements your site needs to support your mission effectively. By the end, you'll clearly understand your website's role in your success and why professional design is an investment worth making.

Let's start by considering the role your website plays in your organization. 

  • Is it just a digital brochure or a tireless advocate for your mission 24/7, 365?
  • Is your website working as hard as you are?
  • And, more importantly, is it helping or hurting your mission? 


Putting Your Website to Work: When Tireless Isn't Enough

Imagine yourself as a relay racer passing the baton to your teammate. Your hard work, passion, and drive have brought you to this moment. The next crucial step is ensuring the baton gets to the next racer – your website – safely and swiftly. That's precisely what your website does: it takes the mission and vision you've worked so hard to cultivate. It brings them to your audience, effectively continuing the race while you rest.

When you consider the diverse, global audience your website can reach, its role as an ambassador for your mission becomes even more critical. Whether you're on vacation, sleeping, or spending time with your family, your website works – but how effectively? Is it presenting your mission compellingly? Is it connecting with your audience and providing value? Or is it simply existing, doing the bare minimum?


Uncovering the Hardworking Elements of Your Website

Your website should be more than just a digital placeholder for your organization. It should actively foster relationships, facilitate communication, and provide a secure and seamless user experience. Here are some factors that demonstrate whether your website is working as hard as you are:

  • CRM Integration: Can your website communicate with your Customer Relationship Management system to deliver a personalized user experience?
  • Visitor Conversion: Is it converting visitors to subscribers or prompting them to take desired actions?
  • Contact Accessibility: Can your users quickly contact you through contact forms or chat boxes?
  • Data Security and Backups: Is your website protected from potential data loss or security breaches? Is it creating restore checkpoints, keeping both on-server and off-server backups, and storing data in remote repositories for maximum peace of mind?
  • Robust Hosting: Does your website guarantee maximum uptime, reliability, and speed, regardless of traffic influx?

A hardworking website isn't simply available – it's active, protective, reliable, and focused on consistently providing value. It's not just about existing; it's about contributing to your mission meaningfully. 

It's important to remember that an effective, hardworking website is an investment in your organization's future. The benefits of a well-designed webpage extend beyond aesthetics, actively supporting your organization's mission by engaging your audience, providing valuable information, and facilitating crucial actions such as donations or event registrations. Your website has the potential to become one of your most valuable assets, so it's worth investing the time, resources, and thought into making it as effective as possible.

As we explore the nuances of what makes a website truly work for your mission, we must also address a question that could redefine your approach to web design.


Is Your Website a Friend or Foe?

First impressions matter in website design, with research indicating that users form an opinion about your website within 50 milliseconds. Therefore, it's paramount to consider whether your website is championing your mission or inadvertently becoming a roadblock. Bad web design practices can turn your website into an obstacle rather than an ally. To avoid this pitfall, let's delve into some of these harmful practices:

  • Content Overload: Cramming excessive information 'above the fold' can overwhelm users and make your website look cluttered. Aim for a balanced distribution of content throughout your webpage.
  • Oversized Logos: While your logo is an important brand identifier, a giant logo can be distracting and take away from the overall message of your site.
    Text Walls: Large blocks of unbroken text can deter readers. It's vital to break your content into easily digestible chunks, using headings, bullet points, and graphics to enhance readability.
  • Poor Imagery: Using low-resolution images, poor-quality stock photos, or irrelevant visuals can detract from your message and look unprofessional.
  • Outdated Designs: Keeping your website updated with modern design trends is essential to retain user interest and to ensure your site looks relevant and contemporary.
  • Poor Mobile Design: As more users access websites via mobile devices, ensuring a smooth and tailored mobile experience is crucial. Simply relying on responsive design may not deliver the best user experience.

These design errors may seem small, but their cumulative impact can deter visitors, resulting in lost opportunities for your organization. If your website is guilty of this faux pas, it's time to consider a design overhaul. 


Championing Good Web Design: Giving Your Website an Edge

We've established that a well-designed website can be an active, dynamic advocate for your organization. But what does this look like in practice? Let's explore some best website design practices:

  • Large Hero Sections: Use impactful images or videos in your hero section to capture your visitor's attention and immediately convey your mission.
  • White Space: Incorporating ample white space gives your website a clean, organized look and makes it easier for visitors to focus on your content.
  • Mobile-Specific Design: Moving beyond responsive design, consider creating unique layouts tailored for mobile screens.
  • Authentic Images and Videos: Use high-quality, relevant images and videos that genuinely reflect your organization's work.
  • Accessible Design: Make your website accessible to everyone, regardless of their abilities or disabilities.
  • User-Centered UI and UX: Ensure your website is intuitive, easy to use, and provides a positive user experience.
  • Visual Hierarchy: Structure your content to guide visitors' attention to the most critical elements first.
  • Trust and Credibility Indicators: Showcase testimonials, awards, accreditations, and partnerships to establish credibility and build trust.

Incorporating these elements into your website design will ensure it's working as hard as you and effectively advancing your mission.


Your Website, Your Ally

A poorly-designed website can harm your online presence, misrepresent your mission, and deter potential supporters. Reflecting on these insights, it's time to reconsider: Is your website helping or hindering your mission? Is it working as hard as you are? 

However, a professionally designed website can transform into your strong ally. It tirelessly champions your cause, captures the essence of your vision, and engages your audience - even when you're not actively working. So, critically assess your website, and make the necessary changes. With a well-crafted, user-centric design, your website can work as hard as you, becoming your most dependable ally in achieving your mission. 

Your website is an extension of your mission and an integral part of your organization's identity. Thus, investing in its design is more than an aesthetic choice – it's a commitment to making your mission more accessible, engaging, and compelling to those who can support it. By forgoing DIY shortcuts and prioritizing quality design, you empower your website to put its best foot forward and serve your organization to its fullest potential.

 

Conclusion

Consider the questions posed in this article. If your website isn't working as hard as it could be, or if it's hindering rather than helping your mission, remember that it's within your power to change that. Elevate your website from merely an online presence to a hardworking ambassador for your mission. Embrace quality website design as an essential element in accomplishing your organization's goals, and watch as your website begins to work just as hard as you do. 

Remember, the effectiveness of your website goes beyond good design – it translates directly into fulfilling your mission. So, ask yourself once more: Is your website pulling its weight? If the answer is no, it's time to make the necessary changes. Your mission is too important to be overshadowed by a poorly designed website. Let your website shine as brightly as the cause it represents, and see the remarkable difference it can make. Contact us for a free consultation; we can help.

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Author

John "Zehn" Baskerville, PMP

Founder - Bnevol, LLC
The Image Alt Text
Zehn is an award-winning Product Developer and Certified PMP, and the Founder of Bnevol, a Black-Owned Digital Agency amplifying impact for mission-focused organizations across the do-good sector with web, marketing, strategy, and tailored digital solutions. Zehn also holds a Nonprofit Management Essentials certification from Northwestern Kellogg and the Allstate Foundation.

More Articles In This Category

How to Start a Social Enterprise Website that Inspires

Article Tags